ab99 Terms & Conditions

1. Introduction and Acceptance

Welcome to ab99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the ab99 website, mobile interface, and all associated services. By creating an account or placing a bet on ab99, you confirm that you have read, understood, and agree to these terms in full.

These Terms & Conditions apply to all users accessing ab99 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree with any part of these terms, you must discontinue use of the ab99 platform immediately.

ab99 reserves the right to update, modify, or revise these Terms & Conditions at any time. Users will be notified of material changes, and continued use of the platform following such notification constitutes acceptance of the updated terms.

2. Eligibility Requirements

To register and use the ab99 platform, you must satisfy all of the following eligibility criteria. Failure to meet these requirements will result in account suspension or permanent termination.

• You must be at least 21 years of age (21+ only). ab99 strictly prohibits gambling by individuals under the age of 21.
• You must be a natural person and not acting on behalf of a third party without written authorization.
• You must provide accurate, current, and complete information during registration and keep your account details up to date.
• You must not be a current employee, officer, director, or agent of ab99, or an immediate family member of such a person.
• You must not already hold another active ab99 account. Each user is permitted to maintain only one account.

ab99 may request identity verification documents at any stage to confirm eligibility. This is part of our KYC (Know Your Customer) compliance process and helps maintain a safe and reliable platform for all users.

3. Account Registration and Security

Creating an account on ab99 is free. You are required to submit a valid mobile number, preferred username, and a secure password during registration. All information must be truthful and must relate to your own identity.

Password Responsibility

You are solely responsible for maintaining the confidentiality of your ab99 account login credentials. ab99 will never ask for your password via email, live chat, or telephone. If you suspect unauthorized access to your account, you must notify our support team immediately via [email protected].

Account Verification (KYC)

ab99 conducts identity verification checks in accordance with responsible gaming and anti-fraud standards. You may be asked to provide a copy of your National ID, passport, or other government-issued identification document. Verification may also involve confirming your deposit payment method (e.g., your bKash or Nagad mobile number).

ab99 reserves the right to withhold any pending withdrawals pending completion of KYC checks. Accounts that fail verification or provide false information may be suspended and all associated funds forfeited.

4. Deposits and Withdrawals

ab99 supports multiple payment methods tailored to Bangladesh users, ensuring fast and secure transactions in Bangladeshi Taka (BDT). All financial transactions are protected by SSL encryption.

Accepted Deposit Methods

The following payment methods are accepted for deposits on ab99:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• Card payments: Visa, Mastercard
• Minimum deposit: ৳500. Maximum deposit limits may vary by method and are displayed at checkout.

Withdrawal Policy

Withdrawals are processed to the same payment method used for the original deposit wherever possible. The following conditions apply:

• Minimum withdrawal: ৳1,000. Withdrawals below this threshold will not be processed.
• All bonus winnings are subject to the applicable wagering requirement (rollover) before withdrawal is permitted.
• ab99 processes withdrawal requests within 24–72 hours, subject to KYC completion and fraud checks. Bangladesh Standard Time (BST, UTC+6) applies to all processing timelines.

5. Bonuses and Promotions

ab99 regularly offers promotional bonuses to both new and existing players, including welcome bonuses, free spins, reload bonuses, and seasonal offers tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the conditions described below.

Welcome Bonus

New players at ab99 are eligible to claim a welcome bonus on their first deposit, up to ৳20,000. The welcome bonus is available to players aged 21 and above who complete their account registration and make a qualifying minimum deposit.

General Bonus Terms

The following general terms apply to all bonuses and promotions on ab99:

• Bonuses cannot be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• Wagering requirements (rollover) must be met within the stated period before any bonus-related winnings can be withdrawn.
• ab99 reserves the right to cancel or amend any promotion at any time. Changes will be communicated to active players via the platform.
• Players found abusing bonuses (e.g., creating multiple accounts, coordinated bonus exploitation) will have their bonuses voided and accounts reviewed.

6. Prohibited Activities

The following actions are strictly prohibited on ab99. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of funds, and legal action where applicable.

• Creating more than one account per person or household without explicit written permission from ab99.
• Using automated tools, bots, scripts, or software to gain an unfair advantage over other players or the platform.
• Engaging in money laundering, fraud, or any other financially criminal activity through the ab99 platform.
• Sharing account credentials or allowing third parties to access or operate your ab99 account.
• Attempting to exploit software bugs, glitches, or errors for financial gain. Any such attempt must be reported to [email protected] immediately.

ab99 employs advanced fraud detection systems and cooperates with relevant authorities where illegal activity is detected. We are committed to maintaining a fair play certified environment for all Bangladesh players.

7. Intellectual Property

All content available on ab99, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall site design, is the exclusive property of ab99 or its content licensors. This content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, transmit, or otherwise exploit any content on ab99 without prior written consent from ab99. Unauthorized use of ab99 intellectual property may result in civil or criminal liability.

8. Limitation of Liability

ab99 provides its platform on an 'as is' and 'as available' basis. While we strive to ensure uninterrupted access and a reliable gaming experience, we do not guarantee that the platform will be free from errors, interruptions, or technical failures. ab99 shall not be liable for any loss of data, profits, or opportunity arising from platform downtime or technical issues beyond our reasonable control.

To the maximum extent permitted by applicable law, ab99's total liability to any user in connection with their use of the platform shall not exceed the total amount deposited by that user in the thirty (30) days preceding the event giving rise to the claim.

9. Responsible Gaming

ab99 is committed to promoting responsible gaming across Bangladesh. We strongly encourage all players to set personal deposit limits, session time reminders, and to take advantage of our self-exclusion tools if gambling begins to feel out of control. Players must be 21 years or older to use the ab99 platform.

If you believe that gambling is negatively affecting your life or the life of someone close to you, please contact our support team at [email protected]. Full details of our responsible gaming tools and resources are available on the Responsible Gaming page.

10. Privacy and Data Protection

ab99 takes the privacy of its users seriously. All personal data collected during registration, KYC verification, and account activity is handled in accordance with our Privacy Policy. We use SSL encryption and industry-standard security protocols to protect your data from unauthorized access.

ab99 does not sell, rent, or trade personal user data to third parties for marketing purposes. Data may be shared with trusted payment processors (such as bKash and Nagad) and fraud prevention services solely to facilitate your transactions and protect your account.

11. Amendments and Governing Law

ab99 reserves the right to amend these Terms & Conditions at any time. Amendments will be posted on this page with an updated effective date. Your continued use of the ab99 platform after any amendment constitutes your acceptance of the new terms. We recommend reviewing this page periodically to stay informed of any changes.

Governing Law

These Terms & Conditions shall be interpreted and governed in a manner consistent with fair and transparent online gaming standards. Any disputes arising from the use of ab99 shall be addressed in good faith through our customer support channel at [email protected] before any further escalation.